Proven results
51%
CALL-IN RATES
Network visibility reduces call volume and time spent troubleshooting
67%
TRUCK ROLLS
Solve problems remotely to drastically reduce in-person tech visits
+60
NPS
Grow & monitor customer satisfaction, improving NPS
$15
ARPU
Expand your pricing strategy with a new service model
BASED ON ANALYSIS OF CALL-IN-RATE DATA FROM TIER-1 AND TIER-2 CSPS OVER A 9-MONTH PERIOD
Individual upsell
Plume platform services are provided only to subscribers who separately purchase these services from you
New subscriber roll-out
Services are provided as part of the base offering for all of your new subscribers, coupled with OpenSync-enabled gateways and extenders
Full-scale roll-out
Services are turned on for all of your current and future subscribers after enabling OpenSync across all deployed gateway
Fiber, DOCSIS, or DSL modems
Connect OpenSync routers directly to existing modems to take over all functions and services
Integrated gateway
OpenSync integration gives legacy hardware, including gateways, a new lifeline
Over-the-top
Plug directly into an existing gateway, set-up becomes fast and simple
Partnership at-a-glance
Simple deployment
- Turnkey solution, fully managed by Plume
- Fewer than 45 days from contract to launch
- Management through all your defined stages
- Ultra-reliable infrastructure with strict SLAs
Plume software
- Continuous cloud upgrades to keep you up-to-date
- Fresh services to delight your customers
- Open source software through OpenSync
- Back-end API integration
Always-on support
- Help available 24/7
- 60-day trial period
- Staff training & education
- Marketing toolkits
Ready to join the Plume revolution?
We’ll become your smart home R&D department, arming you with cutting-edge solutions that enable you to grow your business. Everyone benefits from streamlined operations and satisfied subscribers, freeing up time and resources for applications where they really matter.
