Consumer Experience Management Platform

360° innovation to grow your business

Welcome to the world’s first SaaS experience platform for Communications Service Providers (CSPs). This cloud-based, hardware-agnostic solution enables the rapid delivery of new services at a massive scale.

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Operational solutions

Dynamic data & monitoring tools

Haystack

Enhance your service with new levels of network visibility & efficiency.

About Haystack

Harvest

Market analytics & automation to strategically guide your business.

About Harvest

Subscriber solutions

Adaptive WiFi networks

HomePass

A complete suite of Smart Home Services to delight residential customers.

About HomePass

WorkPass

Help small businesses flourish with intelligent WiFi tailored to their needs.

About WorkPass

The OpenSync advantage

  1. 1

    Extends the life of hardware by deploying new services through the cloud.

  2. 2

    Compatible with all major chipset vendors and Consumer Premises Equipment vendors.

  3. 3

    Fast deployment of new services to delight customers and increase revenue.

OpenSync is a silicon-to-cloud, open-source framework that benefits CSPs by removing dependency from Original Design Manufacturers.

Trusted by 350 CSPs and over 43 million homes worldwide

Bell
charter
comcast
J Com
Liberty Global
Atlantic Broadband
Armstrong
I3 Broadband
Vodafone
Sunrise
NOS Portugal

Think about our Platform as a single, integrated solution with our services working together seamlessly. Your subscribers will enjoy self-optimizing WiFi, cyber-security, access controls, and more. CSPs get back-end applications for unprecedented visibility and support. Plume can be deployed with our SuperPods or across a wide variety of hardware options via OpenSync.

It's time to win on experience

Boost customer satisfaction, lower costs, release new services at scale, and increase subscriber value by up to 70%.*

Connectivity

Adaptive WiFi uses AI to automatically optimize signals for faster, stronger connections and prevent issues before they happen.

Transparency

See what’s really happening with your network. Our cloud-based system gives your service and support teams advanced topographic visibility.

Safety

Upgrade your subscribers' peace of mind. Our always-on security features help Providers stay a step ahead of the latest cyber-threats.

Personalization

Our user-friendly apps empower subscribers to control, customize, and manage access to their networks with intuitive interfaces.

*TCO infographic
Plume Energy

Plume was built to build your business

Put the speed and scale of our Platform to work for your bottom line today.

plume energy

The smart home revolution is accelerating

CSPs can’t wait to evolve their approach. Discover how to exceed subscribers' expectations with our exclusive strategy guide.

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