Privacy at Plume

Your privacy is of paramount importance to us and we take the goal of protecting it very seriously. No company succeeds without the trust of its customers. Everything we do at Plume, from the services we offer to the way we run our business, is done to earn that trust.

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You Have Control

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Your Data Is Personal

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We Respect Your Rights

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We Don't Monetize

You Have Control Over Your Data

Privacy Mode allows you to limit Plume’s access to your information. Though you may lose some of our important security features, we leave this decision up to your discretion. Be careful out there.

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You Have the Right To Be Forgotten

Just let us know and we will clear your Plume data history with no questions asked.

We can send you your Plume data logs whenever you’d like via our privacy request form.

Your Personal Data Stays Personal

Our technology analyzes data with the sole purpose of improving your experience and protecting you online. Our security features block potentially malicious sites. We only show these blocked sites in the Plume app to you, the user.

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Access to Data is Restricted

Plume employees access your data on a need-to-know basis like a customer support call. It’s subject to strict access controls. Don’t worry, we’ll always ask first.

We Recognize and Respect Your Privacy Rights

We have long made a commitment to protecting the privacy of our users and take steps to comply with new laws and regulations that enhance privacy as they come into effect. View Plume's Privacy Policy for details on how we protect and secure your data.

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For our users in the European Union (“EU”), we recognize your rights under the General Data Protection Regulation (“GDPR”), including the right to ask for an overview of your data, for a copy of your data, to update your data, to delete your data, to transfer your data to another company, among other rights. We keep track of where your data is located so we can respond to user requests. Just let us know if you want to exercise any of your GDPR rights, and we will help.

Please view our GDPR Frequently Asked Questions for more information on steps that we take to comply with the GDPR.

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For our users who are California residents, we recognize your rights under the California Consumer Privacy Act of 2018 (“CCPA”), including the right to ask for an overview of your data, for a copy of your data, to delete your data, and to not be discriminated against for exercising your rights. We are here to help - please review our California Resident Privacy Notice and let us know if you want to exercise any of your CCPA rights.

Please view our CCPA Frequently Asked Questions for more information on steps that we take to comply with the CCPA.

Monetizing Your Individual Personal Data Is Not A Part of Our Business Model

We don’t believe that what you do on your Plume network should be used to sell you things from other companies. That means we do not sell your data to 3rd parties so they can market to you and we never will.

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Membership Benefits

See what’s included when you subscribe to Plume HomePass.

FAQ

Have any lingering questions? Check out our FAQ page for some quick clarification.

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