What if you could truly see your network?

Haystack is our back-end software suite for superior subscriber experience management. We elevate personalization and performance over basic connectivity to meet the needs of ever-evolving smart homes. It provides end-to-end visibility of your entire network, identifies issues in real-time, provides tools to troubleshoot problems, and offers automated workflows to resolve consumer issues proactively.

SEE WHAT YOU GET WITH HAYSTACK
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SIGNAL is an AI-powered proactive monitoring and autonomous resolution tool that alerts to, predicts, and resolves consumer pain points inside smart homes.

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PANORAMA provides intuitive, in-home visibility to drastically cut down on truck rolls.

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FRONTLINE expands tier 1, 2 & 3 support options to increase customer satisfaction and reduce churn.

Tracking security threat types across network & device

DATA UPDATED AS OF TODAY

Plug-and-Play-Integration

Through common APIs, the Plume solution integrates seamlessly with existing Operation Support Systems (OSS) and Business Support Systems (BSS) like inventory management, billing, reporting, and more.

Cloud upgrades are future-proof

All Plume products and services are equipped to support continuous upgrades. New feature and service updates are made available throughout the life of the product, delivered at lightning speed and scale from the cloud.

NEXT PRODUCT

Harvest — Gain market insight to know your audience and scale your business.