Say goodbye to dead spots

HomePass is a whole-home WiFi system that delivers a reliable and fast connection, no matter what you throw at it.

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Free shipping
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Works with any broadband Provider
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24/7 support from real humans
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What is HomePass?

HomePass is a dynamic service that actively adjusts to factors that may impact home WiFi performance like device activity, number of connected devices, and even your neighbors’ WiFi!

For the average home, HomePass makes 25 network improvements and blocks 132 security threats each month, resulting in better and safer connections for streaming, gaming, and more. This active service includes concierge-level support and a rolling hardware warranty.

How HomePass works

Enjoy wall-to-wall coverage, state-of-the-art security, and more.

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Get to know the app

Real-time data security while using the internet is essential, and HomePass keeps you protected with always-on digital security for every device on your network.

protect your network

Our system continuously learns from your use, so you never have to worry about slow WiFi. Easily run speed tests to make sure you’re getting the speeds you’re paying for.

adaptive and proactive wifi

Schedule internet or device-specific freezes to create healthy levels of usage and set age-appropriate content filters.

parental controls made easy

Sense allows you to receive notifications for movement in your home by turning your existing connected devices into motion sensors via WiFi waves.

whole home monitoring
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Sleek, smart SuperPods

Model
Colors

Perks of HomePass

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Easy five-minute setup
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Rolling hardware warranty
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60 day, no-questions-asked returns
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Questions answered around the clock
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Works with any broadband Provider
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Free delivery on all orders
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Easy five-minute setup
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Rolling hardware warranty
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60 day, no-questions-asked returns

Tech specs

Up to 1 Gbps

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Dimension
96mm W x 87mm H x 40mm D
Not including plug

Weight
217g

Power supply
100 to 240 VAC, 50 to 60Hz

Power consumption
4.5W standby
10W average
15W maximum

Plug type
Type A (NA and Japan)
Type C/E/F (EU)
Type G (UK)

Networking modes
Auto-sensing router or bridge mode

Firewall and networking
NAT, DHCP server, UPnP, client IP reservation, port forwarding

Home SSIDs
Managed 2.4 GHz and 5 GHz single SSID

Guest access
Custom password ACL with HomePass access

All devices except those with WiFi 6

4x4 MIMO 802.11a/n/ac 5GHz upper 2x2
MIMO 802.11a/n/ac 5GHz lower 2x2
MIMO 802.11b/g/n 2.4Ghz
Tri-band, tri-concurrent radio operation
5GHz MU-MIMO with beamforming

Channel bandwidth
5GHz lower: 20/40/80/160
5GHz higher: 20/40/80
2.4GHz: 20/40

Channels
5GHz 36 to 48, 149 to 161 2.4GHz 1 to 13

DFS channels
52 to 64, 100 to 144 region dependent

Ethernet
Dual 100/1000 base-T ethernet with autosense WAN or LAN configuration

IoT radios
Bluetooth low energy

Operating temperature
0°C to 40°C

Operating relative humidity
10% to 90%

Storage conditions
-20°C to 70°C
10% to 90% (relative humidity)

Authentication
WPA2-PSK (KRACK patched)

Encryption
AES

FAQs

Why do I have to pay a membership for WiFi?

HomePass doesn’t just extend your WiFi, it intelligently steers your WiFi to where you need it most. We’re constantly running network improvements in the background to ensure you’re getting the best coverage possible. HomePass also has other proactive features like cybersecurity, which protects your network and IoT devices from cyber threats. Plus, you get perks like round-the-clock support, a continuous hardware warranty, free delivery, and automatic updates and new features.

What are network improvements and how do they work?

HomePass adapts to your usage through network improvements and runs more than 10 different types of improvements that work in the background so you get fast and consistent WiFi everywhere. For example, if a change occurs that would impact your WiFi performance, like an increase in connected devices or interference from a neighbors’ WiFi, HomePass will run network improvements that redistribute bandwidth and keep your WiFi consistent.

What are SuperPods and how many do I need?

SuperPods are elegantly designed, tri-band hardware that enable the HomePass tech. The SuperPods act as access points for HomePass to intelligently steer your WiFi, act as motion sensors, protect your devices from cyberthreats, and more. Our shopping experience will guide you through how many you need for your home.

What if I don’t like HomePass? Am I locked into the membership?

We have a 60-day money-back guarantee. If you aren’t happy with your experience, you can cancel your membership and send your pods back, risk-free.

What’s the difference between SuperPod and SuperPod with WiFi 6?

Both the SuperPod and SuperPod with WiFi 6 are tri-band, sleek, and ultra fast. The SuperPod uses WiFi 5, aka 802.11ac, and the SuperPod with WiFi 6 uses WiFi 6, aka 802.11ax, meaning the SuperPod with WiFi 6 is compatible with all WiFi 6 enabled devices. We recommend you get all of the same type of SuperPod–if you combine the SuperPod and SuperPod with WiFi 6, your network and devices will default to using WiFi 5.

Does HomePass replace my internet service provider?

Nope! In order to take advantage of Plume HomePass, you must have an active internet connection. Not to worry–we are compatible with all service providers.