Super reliable WiFi around your home, no matter your broadband provider.

Woman working on laptop in living room with family relaxing behind her

Connectivity experts Virgin Media and Plume have teamed up to bring you HomePass.

So much more than traditional WiFi boosters

Unlike other mesh WiFi systems and boosters, HomePass improves your connection every second to help eliminate interruptions (traditional boosters take up to 24 hours), fixing issues before you even notice.

Plus, access motion sensing, parental controls, and cyber security. HomePass has it all - see for yourself with our 60 day money back guarantee.

Work, play, entertain, HomePass has you covered

Couple sitting on couch viewing a tablet.

Streaming without buffering

Two children on floor in the kitchen with their phones out while their mother inspect a drawer.

Quality signal even if everyone’s online

Man looking at his laptop in awe.

Video calls without freezing

How HomePass works

So simple to install, we even skipped the user manual.

£8 a month* HomePass plan

What's included:

  • Two WiFi SuperPods included (worth £180)*
  • Smarter, faster and more reliable WiFi
  • WiFi extended to improve coverage
  • Real time network security across all devices
  • Advanced motion sensing
  • Parental controls
  • 24/7 tech support
  • 60-day money back guarantee
  • 12 month renewable contract
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WiFi management, control, and visibility made simple

Get notified of movement in your home when you’re out - HomePass turns existing connected devices into motion sensors via WiFi waves

sense app screen

Block attacks across any device in your home with advanced cyber security that is faster than your antivirus software.

guard app screen

Age-appropriate content filters and the ability to freeze WiFi help create and maintain healthy online habits.

parental controls made easy app screen

Multiple devices in use at the same time? HomePass instantly improves WiFi to guarantee the best connection for every device.

reliable consistent wifi app screen
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*Data based on the average Plume user

sense app screen

Questions? We have answers!

No, HomePass is like a WiFi booster, it works with any Broadband provider by plugging directly into your hub. Additional pods are spread throughout the home to extend coverage to WiFi blackspots.

No, HomePass works with any Broadband provider. However, if you are with Virgin Media and are interested in HomePass, we would recommend you check out Virgin Media's Intelligent WiFi Plus first!

HomePass adapts to your usage through network improvements and runs more than 10 different types of improvements that work in the background so you get fast and consistent WiFi everywhere. For example, if a change occurs that would impact your WiFi performance, like an increase in connected devices or interference from a neighbour's WiFi, HomePass will run network improvements that distribute bandwidth and keep your WiFi consistent.

Yes—simply plug your first pod (via ethernet cable provided) into your existing hub. Then distribute your 2nd pod and any other pods you have purchased around the house. Download the HomePass app to name your Pods, so you know where they are in your home (e.g. Kitchen / Hallway etc). You should notice an improvement in WiFi almost instantly, but we’d recommend waiting for 24 hours to see the real difference, as this will allow HomePass to start to learn your habits and adjust accordingly.

HomePass is a minimum 12-month membership (£8 a month*). To continue to receive the benefits of HomePass, you will need to continue to pay for HomePass after the 12m.

HomePass is constantly improving, and new features are added every quarter, by paying monthly, you benefit from all these improvements. Plus, we have a monthly charge that allows us to provide the best care, with 24/7 technical support.

*12-month renewable contract. Improved performance compared to use without HomePass or equivalent supplemental services. Coverage and user speed at distance compared to WiFi service relying on router alone. Coverage and user speed varies with router type, distance from router, quality of internet connection, number of SuperPods and pod positioning. Parental controls vary across devices, apps, games, content, movies, video and other applications. Motion detection does not replace a home security system. HomePass can help detect and filter out suspicious activity, but nothing can prevent all cybercrime or identity theft. HomePass app requires iOS 12 or later and Android 6 or later. HomePass does not provide an internet connection. Separate router and internet connection required. UK residential customers only. Terms and conditions apply. First two SuperPods provided at no extra cost when you join Homepass (compared to £99 each when purchased otherwise direct from Plume). Additional Pods available at extra cost. HomePass membership requires one or more SuperPods. Homepass subscription £8 a month for 12 months on a 12-month minimum contract. Contract will automatically renew if you do not cancel (auto-renewal does not apply to finance purchasing). Price for renewal may vary (subject to advance notice).